At teta9 Safe & Responsible Gaming Culture

Responsible play means approaching a gaming platform with a mindset that prioritizes fun and entertainment over financial gain. teta9 has always believed that gaming should be a small, enjoyable part of life — not the center of it.

Online gaming is growing rapidly in Bangladesh, especially among younger generations. In this context, Responsible Gaming This goes beyond teta9's policy — it's a genuine commitment to every one of our users. We want you to play and enjoy yourself, but never let gaming have a negative impact on your personal life, relationships, or finances.

Gaming addiction is a real issue that can affect people of any age. With awareness, the right information, and timely action, it is very possible to overcome it. teta9 is ready to support you every step of the way.

It is not always easy to notice when casual entertainment starts turning into a problem. If you recognize any of the following signs, it is time to take them seriously:

• Feeling a constant urge to keep playing in order to win back money you've lost.
• Feeling restless, irritable, or low when you cannot play.
• Prioritizing gaming over family, friends, or work.
• Spending more money on gaming than you can afford.
• Lying to or hiding your gaming habits from family and friends.
• Skipping sleep, meals, or daily responsibilities to keep playing.
• Constantly raising bet amounts to chase the same level of excitement.

Remember, experiencing these symptoms is not a sign of weakness. It's a genuine health condition — just like diabetes or high blood pressure. Seeking help at the right time is the smart thing to do.

Teta9 provides a range of practical tools on the platform that you can use to stay in control of your gaming experience. Here is a step-by-step breakdown of how each tool works:

At teta9 Responsible Gaming Below is the full list of limits you can set:

Decreasing a limit takes effect immediately. However, increasing a limit requires a mandatory waiting period — this is intentional, to prevent impulsive decisions.

Self-exclusion is a feature that lets you voluntarily take a break from the teta9 platform for a set period of time. During this time, your account will be fully inactive and you won't be able to play any games or make deposits.

• Short-Term Break: From 7 days to 6 weeks — if you just need a short break.
• Long-Term Exclusion: From 6 months to 5 years — if you consider it a serious problem.
• Permanent Closure: To permanently close your account, please contact our support team.

To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion. Alternatively, contact our support team directly and they'll take care of it within 24 hours.

Teta9 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and any account may be called in for verification at any time if there is reason for suspicion.

If you have children or teenagers at home, take the following steps:

• Use a password lock on your device to prevent minors from accessing your account.
• Never save or share your login credentials.
• Always log out when you're done.
• Use parental control software on your devices.
• Have open conversations with your children about responsible gaming.

To help build responsible play habits, teta9's experts recommend following these tips:

• Play for entertainment, not as a source of income. Never treat gaming as a source of income.
• Set your budget first. Before each session, decide how much you're willing to spend — jot it down or make a mental note.
• Don't chase your losses. Trying to immediately recover lost money often leads to even greater losses.
• Take regular breaks. Take at least a 10-minute break every hour.
• Never play under the influence of alcohol or substances. Your ability to make sound decisions is reduced in this state.
• Make sure you fully understand the rules of the games you play. Knowing the rules of the game you're playing makes it easier to make informed decisions.
• Spend quality time with family and friends. Do not let gaming replace your social life.
• Avoid playing when you're stressed or feeling low. Gaming during difficult times can make your situation worse.

Consider the following questions honestly. If you answer yes to most of them, it may be time to seek support.